Step by Step Solutions

Emailed Invoices / Daily Sales Reports Not Emailing Out
1. Restart SQL Server Agent on SQL2. 2. If that does not work, try rebooting SQL2.
Wed, 25 Apr, 2018 9:00 AM
Dynamics - Modify Window
Modify Windows GP > Customize > Modifier > Modify Current Window Have to have all users out to modify a report.  If you still get errors, check...
Mon, 14 May, 2018 4:49 PM
Report Manager - Add User to Receive Daily Reports
Go to report manager and log in. Hit the dropdown beside the report and click manage. Go to subscriptions > edit and change the address ...
Fri, 1 Jun, 2018 9:30 AM
Dynamics - Duplicate Cash Receipt in Lockbox
Try running check links on sales > receivables open and history, if it doesn’t fix: Reverse one of the journal entries - Financial > Transa...
Wed, 15 Aug, 2018 9:22 AM
Dynamics - Void Deposit
Go to Transactions > Financial > Bank Deposits Enter in Deposit Number and Checkbook ID Hit continue if it has already been posted Hit Void ...
Wed, 15 Aug, 2018 9:25 AM
Dynamics - Invoice Posted Under Wrong Salesperson
Invoice Posted Under Wrong Sales Person Check history tables below and run update script with appropriate sales person id Select * from SOP30200 where S...
Wed, 15 Aug, 2018 9:28 AM
Tropicalfoods.com Isn't Responding to Connection Attempts
Run arp –a on your machine.  If you see 172.30.0.1, you need to delete it.   Delete 172.30.0.1 (bad gateway) – already deleted above arp –d 172.30...
Wed, 15 Aug, 2018 9:30 AM
Kick User Out of File
Go on to trop-srv02 Open up computer management > shared folders > open files Find file and right click > close open file
Wed, 15 Aug, 2018 9:32 AM
Dynamics - Item Not Printing on Pick Ticket
Go to cards > inventory > quantity/sites Look up the item then click go to > site item assignments Make sure the print option is set to both a...
Fri, 7 Sep, 2018 3:58 PM
Dynamics - Add Barcode to Printed Report
1. Open up Report Writer.  GP > Tools > Customize > Report Writer. 2. Open the report you want to modify (modified reports are in the right colum...
Wed, 12 Sep, 2018 11:38 AM